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Adam Beal
Bimson Haulage
IMAGINE THIS! I put in my request and he says he'll call me once it's done and calls me no more than 30s later! Another great job from Samir 🙂
Paul Margery
Teesside Hospice Care Foundation
Very good and friendly service quick to respond and very efficient would recommend this service.
Jos Forester-Melville
Equal Arts
Adam was super patient and really thorough at explaining what I needed to do to resolve the issue. Always really helpful.
Dawn G
Tekmar Energy Ltd
Thank you Ethan for making my Monday morning better without caffeine- efficiently sorting my email issues and changing my screensaver 😀
Andy Matthews
REC Consultancy Services
I've worked with a number of 3rd party IT partners over the years but can honestly say that Bondgate IT go the extra mile to ensure you are happy as a customer. Not only did my request get solved in a timely manner, I received a quick courtesy call to explain when the changes would take place from and the reason for the initial IT issue. Good to learn from the experts. đŸ™đŸ»
Amanda Jackson
Heritage Healthcare
Ethan was extremely helpful and thorough. He resolved the problem that we were encountering with ease, and he liaised with third parties to ensure the problem was resolved. He then checked in with us to test and ensure the e:mails 📹 were no longer being blocked, before closing off the open ticket that we had. Thanks Ethan.
Lyn E
Solicitors
Speedy response and sorted issue immediately. Always great customer service.
Bethany W
Charity Organisation
Adam went above and beyond to fix my problem. Really efficient and kept open communication the whole time. Couldn't recommend enough!
Sharon West
MASfab
Excellent support team, nothing ever too much. Every problem solved swiftly, efficiently, and courteously - even when I ask the daftest of questions.
Lynn Hood
Tekmar Group
Adam and Steven both assisted in moving me across to a new laptop - quick and efficient. I must also thank Ethan, he started the process, oh and Chris, he helped too 🙂

Your business relies on technology, our customers rely on us.

Looking for an award-winning IT partner that empowers your business? Look no further than Bondgate IT. With our proven track record of excellence, unrivaled expertise, and cutting-edge technology, we craft bespoke IT strategies to propel your success.

Our solutions are meticulously designed to boost business efficiency and unleash your team’s full potential. Don’t just take our word for it – our delighted customers rave about our exceptional service.

Trust Bondgate IT to be your strategic IT partner. Together, we’ll elevate your business to new heights, driving growth and innovation every step of the way. Let’s build a brighter future together.

Your business relies on technology, our customers rely on us.

Looking for an award-winning IT partner that empowers your business? Look no further than Bondgate IT. With our proven track record of excellence, unrivaled expertise, and cutting-edge technology, we craft bespoke IT strategies to propel your success.

Our solutions are meticulously designed to boost business efficiency and unleash your team’s full potential. Don’t just take our word for it – our delighted customers rave about our exceptional service.

Trust Bondgate IT to be your strategic IT partner. Together, we’ll elevate your business to new heights, driving growth and innovation every step of the way. Let’s build a brighter future together.

Bondgate IT values with two individuals looking at a laptop screen

Unleash the Power of Technology with Bondgate IT

Tired of IT headaches slowing down your business?

Bondgate IT is your award-winning IT partner in Darlington and the Tees Valley region. We go beyond basic support, providing award-winning managed IT solutions designed to maximise your productivity and growth.

Here’s what sets us apart:

  • Experienced IT professionals: Our team takes pride in delivering exceptional service and innovative solutions.
  • Award-winning excellence: We’re recognised for our commitment to delivering top-notch IT support.
  • Seamless operations: We ensure your technology runs smoothly, freeing you to focus on what matters most – running your business.
  • Cutting-edge solutions: We leverage the latest technology to empower your success.

Ready to experience the Bondgate IT difference?

Contact us today for a free consultation and discover how our managed IT services can transform your business!

Contact US

Unleash the Power of Technology with Bondgate IT​

Tired of IT headaches slowing down your business?

Bondgate IT is your award-winning IT partner in Darlington and the Tees Valley region. We go beyond basic support, providing award-winning managed IT solutions designed to maximise your productivity and growth.

Here’s what sets us apart:

  • Experienced IT professionals: Our team takes pride in delivering exceptional service and innovative solutions.
  • Award-winning excellence: We’re recognised for our commitment to delivering top-notch IT support.
  • Seamless operations: We ensure your technology runs smoothly, freeing you to focus on what matters most – running your business.
  • Cutting-edge solutions: We leverage the latest technology to empower your success.

Ready to experience the Bondgate IT difference?

Contact us today for a free consultation and discover how our managed IT services can transform your business!

Managed IT Support

Are your IT costs unpredictable and your support provider only contacts you when something goes wrong? Our flexible proactive approach to managed IT Support will improve efficiencies and reduce costs.
Find out more

Cyber Security

Is protecting your business systems and data giving you sleepless nights, unsure of how secure you really are? Our comprehensive protection on cyber security alleviates risk and puts you back in control.
Find out more

Cloud Solutions

Do your systems and data need to be adaptable to allow you to work anywhere at anytime and still collaborate with your team?

Our cloud solutions promote flexible working and increase business productivity.
Find out more

Communications

Are your communications scalable with your business growth plans allowing your staff to still communicate efficiently?

Our communication packages are suitable for businesses of all shape and size, and can be scaled easily.
Find out more

Backups, Business Continuity and Disaster Recovery

The threat of cyber attacks and the challenges of remote work environments loom large over businesses worldwide. our hardware-free solution to business continuity and disaster recovery (BCDR) ensures the future of data protection and uninterrupted business operations for your organisation. Let’s safeguard your business’s heartbeat together.
Find out more

Why Choose Bondgate IT for Managed IT Services?

Q: My Darlington business is drowning in IT headaches. We need a reliable managed IT solution, but also a plan for the future. Can you help?

A: Absolutely! Bondgate IT goes beyond basic support. We offer comprehensive managed IT services in Darlington and the wider Tees Valley region, built on a foundation of strategic planning and risk assessment. Here’s how we can help:

  • Craft a Custom IT Strategy: Our Darlington-based IT experts will partner with you to understand your unique business goals and challenges. We don’t do cookie-cutter solutions. Through in-depth consultations, we’ll assess your specific needs and potential threats to craft a risk-based IT strategy. This prioritises critical systems, mitigates potential risks, and ensures your technology fuels growth, not frustration.
  • Navigate the Future with a 3-Year IT Plan: Gain control and clarity with a meticulously crafted 3-year IT roadmap. We’ll outline prioritised projects, budgets, and implementation timelines, ensuring your IT investments align perfectly with your long-term business objectives. No more flying blind!
  • Comprehensive Managed Services: Once the roadmap is in place, we’ll take care of the day-to-day IT grind. Our managed services encompass cyber security, cloud solutions, hardware and software support, data backup and disaster recovery – everything to keep your IT infrastructure running smoothly.
  • Proactive Approach, Peace of Mind: We don’t wait for problems to arise. Our proactive monitoring identifies and resolves potential issues before they disrupt operations. This allows you to focus on what matters most – growing your business – knowing your IT is in the trusted hands of Bondgate IT professionals.

Don’t just survive, thrive! Our managed IT services, combined with strategic planning and risk assessment, provide a complete solution for Darlington and Tees Valley businesses seeking a competitive edge.

Ready to unleash your business potential? Contact Bondgate IT today.

 

Discover

Understanding you
Technology is there to support your business, not the other way around. We’ll understand your business ethos, goals and strategic objectives before we even begin to talk about technology.
Understanding your technology
Every strategic plan has a starting point. Your IT Strategy’s starting point is your infrastructure as it stands today. Our experienced technical analysts will perform a full technology audit. Having a mutual understanding is key to implementing a successful strategic plan.

Scope

Identifying projects
An executive technology performance report will be provided highlighting areas of risk, efficiencies, and cost savings. We’ll work with you to understand your priorities to form the basis of your strategy.
Understanding your costs
As part of the scoping phase we will prepare estimates for each of the projects that are going to form your strategy. This is essential to help you to manage your IT budget effectively.

Document

Build your IT strategy roadmap
Having a point of reference is key to implementing a successful strategic plan. Your IT strategy will be documented with each IT project, business case, budget and order of implementation detailed to allow you to successfully understand and manage your IT strategy.
Planning your 3 year budget
Managing your IT strategy in a pro-active manner allows you to forecast your expenditure. Aligned with your technology roadmap we will help you to forecast your IT budget for the next 3 years, giving you visibility and putting you in control of your of your IT investment.

Implement

Doing the right thing at the right time
Your IT Strategy roadmap empowers you to implement the right IT project at the right time. Having awareness of your budget allows you to control costs. Working with Bondgate IT to implement projects will ensure delivery.
Safeguard Tees Valley Business: Essential BCDR Strategies
Business

Peace of Mind for Tees Valley Business Directors: Your Essential Guide to Business Continuity and Disaster Recovery

As Business Directors, we’re responsible for keeping our businesses financially healthy. But what happens when the unexpected hits? A cyberattack, a flood, a major IT outage – these events can cause chaos and financial strain. Business Continuity and Disaster Recovery (BCDR) is a plan that outlines how your business will continue operating during and after a major disruption. Bondgate IT can help you develop a robust, tailored BCDR plan.

IT Resolutions 2025
Business

Ring in 2025 with Tech Confidence: Your IT Guide for Success in Darlington

Is your business ready for the tech challenges of 2025? Explore five essential IT resolutions to enhance productivity, fortify cybersecurity, and ensure business continuity in Darlington and Tees Valley.

Gary Brown - Cyber Security Expert
Cybersecurity

Essential Cyber Hygiene Tips for 2025: Protecting Your Digital Life

Cyber hygiene is a core part of a robust cybersecurity strategy. As Gary Brown, Managing Director of Bondgate IT and Cyber Expert for the NEBRC, puts it, ‘It should be as second nature as locking your door at night – a regular, essential part of your every day.’ Discover essential tips to make cyber hygiene a habit, from strengthening your passwords to recognising phishing scams. Empower yourself and your family with the knowledge to keep your data secure in 2025!

ABC of Cyber Security
Cybersecurity

AI-Powered Scams: How to Stay Safe Online This Christmas

During the 2023 Christmas period, shoppers in the UK lost over ÂŁ11.5 million to online scams, a considerable jump from the ÂŁ10.6 million lost between November 2022 and January 2023. nShoppers in Tees Valley need to be particularly vigilant, as social media is a hotbed for these scams. In 2022, over half (51%) of reported fraud cases involved social media platforms.

Upgrading from Windows 10 to Windows 11
Microsoft

Upgrading from Windows 10 to Windows 11: A Comprehensive Guide

Upgrading from Windows 10 to Windows 11 is essential for maintaining security and performance. This comprehensive guide covers system requirements, preparation steps, the upgrade process, common issues, and post-upgrade optimization tips. Discover how Bondgate IT can assist you in making this transition seamless and efficient.

Microsoft Teams Update
Microsoft

New Microsoft Teams Update: What UK Businesses Need to Know

Microsoft is releasing a major update to Teams in November 2024. This update will bring significant changes to the chat and channels experience, making it easier for UK businesses to collaborate and communicate effectively. Find out everything you need to know about the new features and how they can benefit your business.

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Solutions as unique as You

We are at our best dealing with complex IT problems, new challenges or tasks that don’t have an obvious, out-of-the box solution.

If you want an IT partner that will take an active role in helping you cut costs, improve efficiency and increase profits then we should talk.

LET'S TALK

Solutions as unique as You

We are at our best dealing with complex IT problems, new challenges or tasks that don’t have an obvious, out-of-the box solution.

If you want an IT partner that will take an active role in helping you cut costs, improve efficiency and increase profits then we should talk.

Meeting room with the team from Bondgate IT discussing how to deliver world class IT Support to the North East
let's talk

Contact Us

Bondgate IT Services Ltd,
Newham House,
Dudley Rd,
Darlington,
DL1 4GG

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  • BONDGATE IT SERVICES LTD

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