At Bondgate IT, we are delighted to announce our recent success in attaining ISO 27001 and ISO 9001 certifications, highlighting our dedication to excellence in customer satisfaction and security. These internationally recognised certifications signify our unwavering commitment to maintaining the highest standards in information security management and quality management systems. In this blog post, we will delve into the significance of these certifications and how they benefit our amazing customers.
I am incredibly proud of the entire team at Bondgate IT for achieving recertification of both ISO 27001 and ISO 9001. This accomplishment is a testament to the dedication and hard work that our team has put in to ensure the highest standards of information security and quality management. It is a reflection of our commitment to providing exceptional services to our clients and maintaining the utmost integrity in everything we do. I want to extend my sincere gratitude to each and every team member who contributed to this achievement. Together, we have demonstrated our unwavering commitment to excellence and continuous improvement.
Damien Harrison – Director of Operations
Customer Satisfaction and ISO 9001
ISO 9001 certification serves as a testament to our relentless pursuit of customer satisfaction. By adhering to the stringent requirements of ISO 9001, we ensure consistent and effective delivery of our customers’ needs. Our robust quality management systems enable us to enhance operational efficiency, streamline processes, and maintain a customer-centric approach across our services. The achievement of ISO 9001 demonstrates our commitment to providing exceptional IT support and services that align perfectly with our customers’ expectations.
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ISO 27001 certification underscores our strong commitment to information security. At Bondgate IT, we adopt a multi-layered approach to cyber security so that we safeguard the sensitive data of our customers and protect our own infrastructure. This approach encompasses a range of robust security measures, including advanced firewalls, managed endpoint detection and response, regular vulnerability assessments, encryption, and stringent access controls. Our compliance with ISO 27001 signifies our ability to effectively manage risks, protect against cyber threats, and ensure the confidentiality, integrity, and availability of information assets.
But as a customer how does this benefit me?
The attainment of ISO 27001 and ISO 9001 certifications brings numerous benefits to our valued customers. Firstly, it provides them with peace of mind, knowing that we adhere to internationally recognised best practices in information security and quality management. These certifications serve as tangible evidence of our commitment to maintaining the highest standards in every aspect of our operations.
Moreover, the certifications drive continuous improvement in our services, processes, and customer interactions. By regularly reviewing and evaluating our performance against the requirements of ISO 9001 and ISO 27001, we identify areas for enhancement and swiftly implement corrective measures. This commitment to continual improvement ensures that our customers receive top-notch award winning managed IT support and benefit from our ongoing efforts to deliver excellence.
How can I learn more about receiving customer obsessed and secure IT Support?
Fill in the below form and one of our team will be in touch, alternatively please call us on 01325 369 950.